Job Summary
An education company needs applicants for an opening for a Remote Student Services Representative in Bloomsburg.
Core Responsibilities of this position include:
- Handling inbound and outbound calls
- Responding to customer questions and explaining available services
- Passing more complex customer inquiries to higher level Call Center Representatives
Qualifications for this position include:
- Office-based position with the potential ability for work from home opportunities
- High School Diploma or General Educational Development (GED) certificate
- Ability to correct errors and provide information on pricing
- Ability to take orders, develop leads, and/or sell products and services
- Ability to meet sales goals and acceptable refund percentages
- Ability to navigate company's customer information systems
