Remote Student Success Front Desk Member

Job is Expired
Location: Nationwide
Compensation: Hourly
Staff Reviewed: Thu, Mar 28, 2019

Job Summary

An online computer science education company is seeking a Remote Student Success Front Desk Member.

Core Responsibilities Include:

  • Fielding student inquiries and document FAQ - building out Notion Wiki
  • Upholding organizational chart and route people according to parameters
  • Addressing student inquiries

Skills and Requirements Include:

  • 1+ years of experience in a customer service facing role
  • Enjoys working with data and pays great attention to detail
  • Is task oriented and diligent about following up
  • Self-starting with the ability to effectively work autonomously
  • Intelligent, dedicated, flexible with a willingness to experiment

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