Job Summary
An online computer science education company is seeking a Remote Student Success Front Desk Member.
Core Responsibilities Include:
- Fielding student inquiries and document FAQ - building out Notion Wiki
- Upholding organizational chart and route people according to parameters
- Addressing student inquiries
Skills and Requirements Include:
- 1+ years of experience in a customer service facing role
- Enjoys working with data and pays great attention to detail
- Is task oriented and diligent about following up
- Self-starting with the ability to effectively work autonomously
- Intelligent, dedicated, flexible with a willingness to experiment