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Remote Student Support Specialist in Brooklyn

Job is Expired
Location: New York
Compensation: To Be Discussed
Staff Reviewed: Thu, Jul 09, 2020
Job Category: Customer Service
Employment Status: Independent Contractor
Employer Type: Employer
Career Level: Experienced

Job Summary

An education company is searching for a person to fill their position for a Remote Student Support Specialist in Brooklyn.

Core Responsibilities Include:

  • Educating prospective students on courses, product features, transfer credits, and semester schedules
  • Engaging with prospective students in a positive manner to identify their needs
  • Assessing and executing course refund requests with our Community Manager

Applicants must meet the following qualifications:

  • Proficiency in ZenDesk and Google Applications
  • Ability to recognize and respond to multiple priorities
  • 3-4 years in Customer Service

COMPLETE JOB DESCRIPTION

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