Remote Support Analyst

Location: Nationwide

Compensation: Salary

Staff Reviewed: Tue, Nov 10, 2020

This job expires in 6 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Education Level: Bachelors

Job Summary

A real estate advisory firm is filling a position for a Remote Support Analyst.

Core Responsibilities of this position include:

  • Provide application support services to clients in the Multi-family and Commercial real estate markets
  • Field client requests via ticketing system, email and/or phone
  • Understand and interpret client requests accurately

Skills and Requirements Include:

  • Experience supporting desktop and enterprise computer applications in a corporate or client service (ex. software vendor) organization
  • Experience with Microsoft Office applications (Word, Excel, PowerPoint)
  • Experience with MS SQL queries and relational databases is preferred
  • Knowledge of real estate and/or financial industries is preferred
  • Candidates with MRI and/or Yardi experience given strong preference