Remote Support Center Representative

Job Summary

A company is looking for a Remote Support Center Representative.

Key Responsibilities

• Respond to alarms, phone calls, emails, and chats related to facilities and municipal services
• Handle customer inquiries, complaints, and service requests while processing orders and applications
• Manage work orders and coordinate communication between customers and vendors

Required Qualifications

• Must have a dedicated home office setup with reliable high-speed internet (minimum 50 Mbps)
• Proficiency in Microsoft Office and Microsoft Teams is required
• Ability to work independently with minimal supervision
• Must have an ergonomically supportive chair with armrests
• Willingness to appear on camera when required