Remote Support Engineering Manager

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Tue, Oct 01, 2019

Job Summary

A technology company is filling a position for a Remote Support Engineering Manager.

Candidates will be responsible for the following:

  • Interacting directly with Tier 1 customers to provide support and operational expertise
  • Building strong relationships with customers
  • Building troubleshooting runbooks to enable our support engineers

Qualifications for this position include:

  • Deep experience in a technical support role
  • Desire to scale the organization through process and tooling
  • Comfortable working remotely

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