Remote Support Healthcare Agent Results Advocate

Job is Expired

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Mar 27, 2023

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A cloud software solution company is filling a position for a Remote Support Healthcare Agent Results Advocate.

Must be able to:

Demonstrate a high level of customer experience to support the Agent community
Partner with program and cross-functional teams to support the growth of the client business
Promote active Agent engagement and advancement by diagnosing, troubleshooting, and resolving Agent issues

Qualifications for this position include:

Bachelor’s degree or equivalent years of work experience preferred
1+ years of contact center/BPO experience or comparable customer service-related work experience
Mastery of computer basics with an affinity towards technical systems
Functional proficiency in Microsoft products to include Outlook, Word, Excel, and PowerPoint
Ability to lead and/or participate in virtual meetings in a distraction-free environment

COMPLETE JOB DESCRIPTION

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Job is Expired

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Remote Support Healthcare Agent Results Advocate

Job Summary

COMPLETE JOB DESCRIPTION

Company Overview

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