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Remote Support Helpdesk I in Ann Arbor

Job is Expired
Location: Michigan
Compensation: Send Rates or Salary
Staff Reviewed: Wed, Apr 10, 2019
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Entry Level

Job Summary

A web hosting company is searching for a person to fill their position for a Remote Support Helpdesk I in Ann Arbor.

Candidates will be responsible for the following:

  • Providing creative solutions for complex user problems
  • Delivering a remarkable support experience
  • Fulfilling client support requests

Qualifications for this position include:

  • Attend company events
  • Familiarity with common web hosting services
  • Excellent written and verbal communication skills
  • Patience and perseverance to provide technical support to non-technical users
  • Some experience with PHP, CSS, web server configuration, Linux CLI and PowerShell
  • Familiarity with WordPress and running a website is required

COMPLETE JOB DESCRIPTION

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