Remote Support Services Consultant in San Diego

Location: California

Compensation: To Be Discussed

Staff Reviewed: Wed, Nov 04, 2020

This job expires in 4 days

Job Category: Customer Service

Remote Level: Partially Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Entry Level, Experienced

Education Level: Some College, Bachelors

Job Summary

A software company needs applicants for an opening for a Remote Support Services Consultant in San Diego.

Candidates will be responsible for the following:

  • Providing customers and internal business units with professional and positive support and service
  • Participating in support coverage
  • Continuously building and fostering customer relationships

Position Requirements Include:

  • Ability to travel up to 10% of the time
  • Knowledge of interfaces, conversion, ODBC, MS SQL Server, basics of Crystal Reports
  • Ability to install software and troubleshoot software and peripherals as needed
  • Availability to respond to weekend, after hours, and holiday phone support calls
  • Professional poise and comfort with leading discussions with client decision makers and end-users