Remote Support Specialist

Job Summary

Providing professional support and customer service, the full-time Remote Support Specialist will manage client inquiries, bookings, and service requests while working remotely to ensure a great service experience.

Key responsibilities:

• Respond promptly to client bookings and inquiries via various communication channels
• Coordinate and track service requests, ensuring timely follow-up and resolution of issues
• Maintain accurate records and provide administrative support to enhance service delivery

Required qualifications:

• GED or high school diploma or equivalent
• Minimum one year of experience in customer service or administrative support
• Proficiency in Microsoft Office Suite and Google Workspace
• Strong organizational and multi-tasking skills
• Ability to work independently in a remote environment