Remote Support Specialist Tier 1

Location: Illinois

Compensation: To Be Discussed

Staff Reviewed: Tue, Feb 09, 2021

This job expires in: 4 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

A medical company is seeking a Remote Support Specialist Tier 1.

Core Responsibilities of this position include:

  • Troubleshooting and resolving customer issues
  • Meeting or exceeding department performance metrics
  • Communicating professionally and effectively with customers for follow-up

Qualifications for this position include:

  • High School Diploma or equivalent
  • Strong customer service orientation
  • Requires excellent verbal communication skills
  • Excellent computer skills
  • Excellent multi-tasking skills

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