Remote Support Specialist Tier 1 in Effingham

Location: Illinois

Compensation: To Be Discussed

Staff Reviewed: Wed, Oct 07, 2020

This job expires in 15 days

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

A veterinary products company is searching for a person to fill their position for a Remote Support Specialist Tier 1 in Effingham.

Core Responsibilities of this position include:

  • Responding to incoming customer requests via phone, email and/or chat sessions
  • Troubleshooting and resolving customer issues in a timely manner
  • MaintainING relevant skills and credits via internal support continuing training courses

Qualifications Include:

  • High School Diploma or equivalent
  • Requires excellent verbal communication skills
  • Requires a consistent, positive attitude and respect for high quality standards
  • Excellent computer skills
  • Requires the ability to make quick, sound judgments when answering questions
  • Excellent multi-tasking skills