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Remote Support Technician in Plano

Job is Expired
Location: Texas
Compensation: To Be Discussed
Staff Reviewed: Sun, Jan 10, 2021
Job Category: Information Technology
Employer Type: Employer

Job Summary

A technology services company needs applicants for an opening for a Remote Support Technician in Plano.

Core Responsibilities Include:

  • Supporting/troubleshooting MS Office (Excel, Word, Powerpoint, Outlook)
  • Configuring printers and troubleshooting (Direct Connected & Networked)
  • Working on other assigned tasks

Required Skills:

  • Switching, routing and wireless networking (solid troubleshooting - Onsite & remote)
  • Experience conducting PC imaging using software such as Acronis, Fog, Ghost
  • Experience in appropriate server resource allocation and analysis
  • Hands-on troubleshooting of server hardware related problems such as CPU, RAM, and disk failures
  • Helpdesk and desktop support experience supporting users at all levels
  • ITSM/Ticketing system experience

COMPLETE JOB DESCRIPTION

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