Remote Support Technician in San Diego

Job ID: Available for Members

Location: California

Compensation: To Be Discussed

Staff Reviewed: Tue, Feb 12, 2019

This job expires in 22 days

Job Category: Customer Service, Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

An IT company is in need of a Remote Support Technician in San Diego.

Candidates will be responsible for the following:

  • Interacting with customers in an effective and professional manner
  • Documenting daily work through ticketing system and knowledge base
  • Troubleshooting and resolving Level I and II technical issues received remotely

Qualifications Include:

  • 2 years of employment in a client-facing help desk, technical support, or equivalent experience
  • Solid knowledge of network protocols and fundamentals
  • Professional written and verbal communications skills
  • Strong troubleshooting skills within different OS environment such as windows and macs