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Remote Support Technician in San Diego

Job is Expired
Location: California
Compensation: To Be Discussed
Staff Reviewed: Tue, Feb 12, 2019
Job Category: Customer Service, Information Technology
Weekly Hours: Full Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced

Job Summary

An IT company is in need of a Remote Support Technician in San Diego.

Candidates will be responsible for the following:

  • Interacting with customers in an effective and professional manner
  • Documenting daily work through ticketing system and knowledge base
  • Troubleshooting and resolving Level I and II technical issues received remotely

Qualifications Include:

  • 2 years of employment in a client-facing help desk, technical support, or equivalent experience
  • Solid knowledge of network protocols and fundamentals
  • Professional written and verbal communications skills
  • Strong troubleshooting skills within different OS environment such as windows and macs

COMPLETE JOB DESCRIPTION

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