Remote Switchboard Operator

Job Summary

A company is looking for a Switchboard Operator to manage incoming calls and provide customer support.

Key Responsibilities

• Operate multi-line phone system to answer, screen, and route calls appropriately
• Take detailed messages and provide basic information to callers while prioritizing urgent matters
• Maintain accurate call logs and serve as the first point of contact for callers

Qualifications

• High School Diploma or GED required
• Minimum of 5+ years of experience as a receptionist, front desk professional, or switchboard operator required
• Strong proficiency in Microsoft Office applications, including Outlook and Teams
• Excellent organizational skills
• Team-oriented with the ability to work effectively across all levels of the organization