Job Summary
A staffing agency has an open position for a Remote System Support Analyst in San Ramon.
Core Responsibilities Include:
- Designing, architecting and suggesting new improvements in monitoring setup
- Administering CA workload Manager, creating and maintaining automation jobs and DR activities
- Handling L2 escalations, documentation of issues
Applicants must meet the following qualifications:
- At least 2 years of experience working with CA automation products
- 5 + years of experience with production support
- Knowledge of ITIL
- Excellent communication skills
- 5 + years of hands-on experience in SQL, PL/SQL, Unix, Autosys
- Willing to work 24/7 in rotational shifts