Remote Systems Administrator

Job Summary

To support a growing healthcare organization, the contract Remote Systems Administrator will provide Tier 2 and Tier 3 support while managing and improving a Microsoft-focused environment, working remotely during EST hours for a duration of 3-6 months with potential for conversion.

Key responsibilities

• Provide Tier 2 and Tier 3 support for hardware, software, account access, and infrastructure issues
• Administer Microsoft 365, Entra ID (Azure AD), Exchange Online, Teams, SharePoint, and Intune
• Troubleshoot networking issues involving DNS, DHCP, VPN, TCP/IP, and wireless connectivity

Required qualifications

• 5+ years of IT support, Desktop Support, Systems Administration, or similar experience
• Strong experience with the Microsoft ecosystem, including Microsoft 365 and Active Directory
• Experience supporting Windows environments
• Understanding of networking fundamentals (DNS, DHCP, TCP/IP, VPN)
• Ability to work independently in a remote environment