Job Summary
A software consultancy and technical recruiting agency has an open position for a Remote Systems Support Engineer in Colorado Springs.
Core Responsibilities Include:
- Monitoring incoming customer support requests
- Troubleshooting, investigating and debugging issues
- Communicating with customers at the appropriate technical level
Qualifications for this position include:
- BS in Computer Engineering, Computer Science or a related technical discipline
- 3+ years of experience in software support
- Experience programming and debugging embedded systems
- Working knowledge of tools used in the Software Development Life-cycle
- Troubleshooting and problems solving experience