Job Summary

A cloud infrastructure and visualization solutions provider is seeking a Remote Tanzu Observability Senior Customer Success Engineer.

Core Responsibilities of this position include:

• Meeting with customers on a regular basis to proactively monitor deployment velocity
• Creating a Customer Success Plan that tracks milestones and measure progress against the same
• Conducting periodic touch-points to measure customer satisfaction and product deployment levels

Qualifications for this position include:

• Ability to travel is required
• Bachelor’s Degree in Computer Science, Engineering, Mathematics, related field or equivalent experience
• Fluent in at least 1 programming language, Knowledge of Java, Python or Go programming
• Knowledge of efficient data structures, query parsing, and optimization
• Effective in working both independently and in a team setting with other high performing technical architects