Remote Tax Expert

Job Summary

A company is looking for a Customer Care Tax Expert.

Key Responsibilities

• Assist customers with tax-related inquiries via phone and email
• Research payroll tax issues and provide timely resolutions
• Collaborate with internal teams and tax agencies to ensure accurate payroll tax filings

Required Qualifications

• 2+ years of experience in customer satisfaction roles
• 1+ years of payroll service bureau experience
• Knowledge of federal, state, and local payroll taxes
• Ability to operate independently in a changing environment
• Experience working with sensitive and confidential information