Remote Tax Payer Support Specialist

Location: Iowa

Compensation: Hourly

Staff Reviewed: Mon, Sep 14, 2020

This job expires in 26 days

Job Category: Customer Service, Financial

Remote Level: 100% Remote

Weekly Hours: Full Time

Employment Status: Temporary

Employer Type: Staffing Agency

Career Level: Entry Level

Job Summary

A large staffing firm is seeking a Remote Tax Payer Support Specialist.

Candidates will be responsible for the following:

  • Assisting customers nationwide with their tax and software related questions
  • Assisting clients via phone and email
  • Use the resources provided to guide customers to their answer

Applicants must meet the following qualifications:

  • Strong communication skills
  • Previous customer service experience
  • Ability to answer incoming phone calls and answer tax and software questions
  • Call center support skills
  • Telephone etiquette