Job Summary
A large staffing firm is seeking a Remote Tax Payer Support Specialist.
Candidates will be responsible for the following:
- Assisting customers nationwide with their tax and software related questions
- Assisting clients via phone and email
- Use the resources provided to guide customers to their answer
Applicants must meet the following qualifications:
- Strong communication skills
- Previous customer service experience
- Ability to answer incoming phone calls and answer tax and software questions
- Call center support skills
- Telephone etiquette