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Remote Tax Software Customer Service Representative

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Thu, Jan 09, 2020
Job Category: Customer Service
Employment Status: Independent Contractor
Employer Type: Employer
Career Level: Experienced

Job Summary

A business services company needs applicants for an opening for a Remote Tax Software Customer Service Representative.

Individual must be able to fulfill the following responsibilities:

  • Providing exceptional customer support to customers
  • Focusing on software navigation through phone calls and video chat
  • Providing help with technical support questions and calculations

Applicants must meet the following qualifications:

  • At least 1 to 2 years’ experience in a high-volume customer service role
  • Familiarity with operating systems, including Windows OS versions and/or Mac OS versions
  • Ability to solve problems through systematic analysis of processes with sound judgment
  • Experience using accounting or tax software in the past

COMPLETE JOB DESCRIPTION

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