Remote Tax Software Customer Service Representative
Job Summary
A business services company is in need of a Remote Tax Software Customer Service Representative.
Core Responsibilities of this position include:
- Providing high quality customer interactions and experiences
- Assisting customers with basic PC navigation
- Assisting multiple customers concurrently
Qualifications for this position include:
- Exhibits a high level of acumen in the relevant operating system
- Ability to triage, troubleshoot, resolve issues
- Ability to utilize and leverage toolkits to seek out and deliver the right answer
COMPLETE JOB DESCRIPTION
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