Job Summary

A business services company is in need of a Remote Tax Software Customer Service Representative.

Core Responsibilities of this position include:

• Providing high quality customer interactions and experiences
• Assisting customers with basic PC navigation
• Assisting multiple customers concurrently

Qualifications for this position include:

• Exhibits a high level of acumen in the relevant operating system
• Ability to triage, troubleshoot, resolve issues
• Ability to utilize and leverage toolkits to seek out and deliver the right answer