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Remote Teacher Helper Support Specialist

Job is Expired
Location: Nationwide
Compensation: Hourly
Staff Reviewed: Sat, Jun 05, 2021
Job Category: Education
Weekly Hours: Part Time
Employer Type: Employer
Career Level: Entry Level, Experienced

Job Summary

An education technology company has a current position open for a Remote Teacher Helper Support Specialist.

Individual must be able to fulfill the following responsibilities:

  • Provide support to our customers via live chat and email support
  • Work with our engineers to resolve any product issues
  • Help maintain our help articles and video tutorials

Applicants must meet the following qualifications:

  • Experience with help-desk software like HelpScout and/or payment software like Stripe
  • Taught in a classroom
  • Prior customer support experience an asset
  • Creative problem solver
  • Compassionate and empathetic

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