Job Summary
A cloud security company is in need of a Remote Tech Support Implementation Engineer.
Candidates will be responsible for the following:
- Being collaborative, responsive, and enterprising in achieving customer objectives
- Troubleshooting issues involving communication between multiple SaaS and on-premise application
- Developing and communicating implementation plans and timelines
Must meet the following requirements for consideration:
- Bachelor’s degree and 2-3 years of experience
- Ability to build customer-facing documentation and implementation/project plans
- Understanding of Cloud / SaaS applications - Salesforce, GSuite, Office 365, Salesforce, etc. IaaS - AWS, Azure or GCP
- Understanding of Identity and Access Management (LDAP, AD, ADFS, Okta, Ping, etc).