Remote Tech Support Representative in Lehi

Job ID: Available for Members

Location: Utah

Compensation: To Be Discussed

Staff Reviewed: Wed, May 27, 2020

This job expires in 21 days

Job Category: Customer Service, Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Flexible, Full Time

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A home automation company has a current position open for a Remote Tech Support Representative in Lehi.

Must be able to:

  • Provide the requisite telephonic support in response to questions
  • Insure that accounts are properly created
  • Speak with Customers, Sales Representatives, Field Service Technicians, and Summer Installers telephonically

Applicants must meet the following qualifications:

  • Must have a comprehensive knowledge of Honeywell panels, GE Panels, 2 GIG Panels, DSC Panels
  • Must have Level 1 Alarm Technician Certification
  • Must have excellent verbal and written communication skills
  • High school diploma or general education degree (GED)
  • Must have an excellent command of the English language
  • Must be able to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals