Remote Tech Support Specialist

Job is Expired

Location: Remote

Compensation: Salary

Staff Reviewed: Sat, Apr 20, 2024

Job Category: Information Technology

Weekly Hours: Full Time

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Tech Support Specialist - Remote

Key Responsibilities:

Troubleshoot and identify issues within rigorous SLA timelines
Monitor network for proper charge station function and identify issues before they become apparent to the customer
Analyze and provide clear feedback regarding issues that arise with hardware and software

Required Qualifications:

Winning attitude and embody the concept of extreme ownership
Experience in MS Office Suite and Cloud-based ticket management systems
Bachelor's Degree or equivalent in electronics, mechanical engineering or related technical discipline
2+ years of support role in the eMobility/EV Charging industry
3-5 yrs. of relevant experience in technical support, computer/network programming, electrical contracting, or customer support

COMPLETE JOB DESCRIPTION

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Job is Expired

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