Job Summary
A fast-growing, enterprise SaaS company is filling a position for a Remote Techncal Consultant in Lisle.
Core Responsibilities of this position include:
- Advocating for customers through internal cross-functional council meetings
- Shadowing the Technical Lead to learn proprietary concepts and processes
- Testing and providing feedback on implemented features
Applicants must meet the following qualifications:
- Customer service orientation
- Excellent interpersonal skills
- Solve complex problems
- Technical knowledge of enterprise sales software, specifically order creation and configuration
- Ability to focus on complex problems and communicate solutions effectively
- Ability to listen to clients' needs and document them accurately