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Remote Technical Account Manager

Job is Expired
Location: Nationwide, Contiguous
Compensation: To Be Discussed
Staff Reviewed: Fri, Mar 01, 2019
Job Category: Customer Service, Information Technology
Employer Type: Employer
Career Level: Experienced

Job Summary

A cloud software developer is searching for a person to fill their position for a Remote Technical Account Manager.

Core Responsibilities Include:

  • Managing Enterprise Clients that have purchased company's premium support offering
  • Managing multiple customer implementations and escalations
  • Implementing, troubleshooting and supporting call center software solutions

Applicants must meet the following qualifications:

  • 7+ years of related experience
  • Strong skills in project management
  • Call Center industry experience
  • TCP/IP Networking knowledge
  • Strong practical understanding of VoIP applications and its principles
  • Proficient with WAN applications

COMPLETE JOB DESCRIPTION

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