Job Summary
A software company has a current position open for a Remote Technical Account Manager.
Individual must be able to fulfill the following responsibilities:
- Manage Enterprise Clients
- Manage the day-to-day operational and tactical aspects of multiple customer implementations
- Implement, troubleshoot and support the call center software solutions
Must meet the following requirements for consideration:
- Willingness to travel
- 7+ years of related experience
- 3+ years of experience in implementation/consulting services, support position and/or sales engineering
- Strong skills in project management, client management, and technical call center
- Call Center industry experience
- Must meet all other listed company requirements