Remote Technical Account Manager

Job ID: Available for Members

Location: Arizona, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Illinois, Maine, Maryland, Massachusetts, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, Texas, Utah, Virginia

Compensation: To Be Discussed

Staff Reviewed: Fri, Aug 16, 2019

This job expires in 0 days

Job Category: Account Management, Consulting

Telecommute Level: Occasionally

Travel Requirements: Field Travel Required, Some Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A software development company is seeking a Remote Technical Account Manager.

Individual must be able to fulfill the following responsibilities:

  • Sharing and driving customer feedback
  • Working on a portfolio of customers encountering technical service issues
  • Leveraging monitoring technologies to provide problem recognition

Skills and Requirements Include:

  • Have the ability to travel nationally up to 25%
  • 7+ years of relevant work experience
  • Strong decision making, troubleshooting and problem-solving skills
  • Proven ability to interact directly with customers at a technical level