Job Summary
An information technology company is in need of a Remote Technical Account Manager.
Core Responsibilities Include:
- Leading quarterly technical reviews
- Acting as an advocate for customers during the triage and resolution of cases
- Driving business reliability and customer satisfaction
Position Requirements Include:
- Travel is required
- 5 years experience in technical client facing or account management roles
- Demonstrated knowledge of software architectures
- Familiarity with modern-day software environments
- Strong written and verbal communication skills
- Ability to maintain efficiency in a constantly evolving environment
