Remote Technical Account Manager

This job has been removed

Location: Nationwide

Compensation: Salary

Staff Reviewed: Tue, Apr 06, 2021

This job expires in: 17 days

Job Category: Account Management

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A technology company is seeking a Remote Technical Account Manager.

Must be able to:

  • Build a trust relationship with experienced resources to ensure successful long-term engagement
  • Prepare and deliver operational metrics reporting as part of ongoing status reviews
  • Facilitate and lead actions with internal teams

Must meet the following requirements for consideration:

  • 2+ years of experience in customer and/or technical support roles
  • 2+ years of experience working with customers, managing relationships and setting customer expectations
  • Previous demonstrated experience in technical domains
  • Ability to assist in resolving customer reported defects and questions
  • Ability to collaborate with customers to develop solutions and answer inquiries
  • Ability to work with teams ensure customer loyalty and long-term usage of the platform

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