Job Summary
A software development company needs applicants for an opening for a Remote Technical Account Manager.
Core Responsibilities Include:
- Onboarding customers by providing training, setting up alerts and creating dashboards
- Developing, preparing, and nurturing customers for advocacy
- Developing scalable methods for communicating best practices to customers
Qualifications for this position include:
- Entrepreneurial approach to work, with a high degree of autonomy and self-motivation
- Excellent interpersonal/customer relations skills
- 3-5 years of experience within a SaaS/PaaS company as a Technical Account Manager, Sales Engineer, DevOps, SysAdmin or Support role
- Demonstrated track record of owning customer relationships, including implementation, renewal, and up-sell
- Proven ability to manage multiple projects at a time while paying strict attention to detail
