Remote Technical Account Manager

Job is Expired

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Sun, May 23, 2021

Job Category: Account Management

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A software development company needs applicants for an opening for a Remote Technical Account Manager.

Core Responsibilities Include:

  • Onboarding customers by providing training, setting up alerts and creating dashboards
  • Developing, preparing, and nurturing customers for advocacy
  • Developing scalable methods for communicating best practices to customers

Qualifications for this position include:

  • Entrepreneurial approach to work, with a high degree of autonomy and self-motivation
  • Excellent interpersonal/customer relations skills
  • 3-5 years of experience within a SaaS/PaaS company as a Technical Account Manager, Sales Engineer, DevOps, SysAdmin or Support role
  • Demonstrated track record of owning customer relationships, including implementation, renewal, and up-sell
  • Proven ability to manage multiple projects at a time while paying strict attention to detail

COMPLETE JOB DESCRIPTION

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