Remote Technical Account Manager in Atlanta

Location: Georgia

Compensation: To Be Discussed

Staff Reviewed: Wed, Sep 02, 2020

This job expires in 11 days

Job Category: Account Management, Customer Service, Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A software solutions company has an open position for a Remote Technical Account Manager in Atlanta.

Individual must be able to fulfill the following responsibilities:

  • Analyze, diagnose, and resolve customer incidents
  • Service ad hoc user requests such as custom SQL, reports, extracts, imports, reconciliation, etc
  • Monitor batch processing, log files, system activity, and performance to ensure system stability

Must meet the following requirements for consideration:

  • Experience in a production support or managed services role
  • Structured Query Language (SQL) skills
  • Outstanding customer service and relationship management skills
  • Consistently practices strong communication and organizational skills
  • Fundamental knowledge of Windows technologies, networking, security, IIS, etc
  • Supply Chain Management experience