Job Summary

A manufacturer of photo booths has an open position for a Remote Technical and Customer Support Representative.

Core Responsibilities Include:

• Increase customer delight through extraordinary customer service
• Educate your team members about products, while independently keeping your own technical know-how up to date
• Perform hardware repairs on internal components of computer systems

Required Skills:

• Travel to trade shows
• Ability to perform hardware repairs on internal components of computer systems
• Ability to lead customers towards the right products, upsell, and/or help schedule a call with our sales team
• Ability to demonstrate empathy through verbal and written responses