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Remote Technical Champion

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Wed, Jul 07, 2021
Job Category: Customer Service
Weekly Hours: Full Time, Part Time
Employer Type: Employer, 100% Virtual Company

Job Summary

An IT company is seeking a Remote Technical Champion.

Individual must be able to fulfill the following responsibilities:

  • Drive new customer onboarding
  • Run regular customer expert sessions with our top customers
  • Contribute to a customer-centric culture by championing customer needs

Position Requirements Include:

  • 2+ years in Technical Account Management, Solutions Engineering, Sales Engineering or Technical Customer Success
  • 1+ years working at a SaaS startup
  • Deep understanding of HTML, CSS, JS; web technologies; APIs; and browser console debugging tools
  • Eye for design and opinions on how software UX can be improved
  • Empathy with customers' goals, frustrations, and circumstances; desire to help others

COMPLETE JOB DESCRIPTION

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