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Remote Technical Champion

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Fri, Jan 14, 2022
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Employer, 100% Virtual Company

Job Summary

A software company is filling a position for a Remote Technical Champion.

Candidates will be responsible for the following:

  • Helping develop training materials (e.g. help guides, Loom videos, etc.) for our customers
  • Engaging customers experiencing difficulty in a friendly and comforting manner
  • Performing duties assigned

Qualifications for this position include:

  • 2+ years working as a Customer Success Manager or similar role
  • 1+ years working at a SaaS startup (<50 employees)
  • Eye for design and knowledge/interest on how software UX can be improved
  • Fluency (written and verbal) in English

COMPLETE JOB DESCRIPTION

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