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Remote Technical Client Services Technician

Job is Expired
Location: Alabama, Georgia, Indiana, Kansas, Kentucky, Minnesota, Missouri, New Hampshire, New Jersey, Ohio, Pennsylvania, Vermont, West Virginia, Wisconsin
Compensation: Hourly
Staff Reviewed: Fri, May 08, 2020
Job Category: Customer Service, Information Technology
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced

Job Summary

is searching for a person to fill their position for a Remote Technical Client Services Technician.

Must be able to:

  • Actively listen to customer needs and offer appropriate education of products and services
  • Respond real time to customer Inbound questions and problems
  • Make outbound calls to touch base with new customers

Qualifications for this position include:

  • Ability to instantly connect with a customer
  • Ability to interpret a flow chart to deliver a work process
  • Demonstrated ability to listen, diagnose troubleshoot and solve technical and service related issues
  • Ability to learn new technical concepts quickly
  • Strong organizational and multitasking skills

COMPLETE JOB DESCRIPTION

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