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Remote Technical Customer Service Advisor

Job is Expired
Location: Nationwide, Alabama, Alaska, Arizona, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Massachusetts, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Compensation: Hourly
Staff Reviewed: Mon, May 16, 2022
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Employer

Job Summary

is in need of a Remote Technical Customer Service Advisor.

Candidates will be responsible for the following:

  • Deploying strong people skills to build a genuine connection with a customer
  • Providing calm conflict resolution and problem resolution for frustrated customers
  • Helping customers who are having issues with their smart devices

Position Requirements Include:

  • Have a High School Diploma, or equivalent
  • Familiarity with iOS and/or macOS, or comparable technology is preferred
  • Preferably, have previous Contact Center and/or work from home experience
  • Have at least six months of customer service experience
  • Be able to successfully pass a criminal background check
  • Are excited by innovative technology

COMPLETE JOB DESCRIPTION

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