Remote Technical Customer Success Business Analyst

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Nov 13, 2020

This job expires in 11 days

Job Category: Business Operations

Remote Level: Partially Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A project management solutions company is seeking a Remote Technical Customer Success Business Analyst.

Must be able to:

  • Manage and strengthen relationships
  • Tackle client business challenges
  • Maintain an excellent retention rate

Required Skills:

  • Ability to travel 10-20%
  • 3 years experience supporting enterprise customers with technical issues
  • Experience in PreSales and Customer Success solutions for customers
  • Experience communicating which business requirements are drivers of key results
  • Experience synthesizing line of business and technical data and information
  • Experience improving services, capabilities and customer expectations