Job Summary

A software development company has an open position for a Remote Technical Customer Success Manager.

Candidates will be responsible for the following:

• Speaking with customers on regularly scheduled health check calls
• Supporting Solutions Engineering with proactively detecting issues
• Manually monitoring and updating key metrics of health

Required Skills:

• 5+ years of experience engaging with customers
• Understanding of Customer Success techniques and practices
• Strong technical acumen, ability to learn and distill complex subjects
• Excellent verbal communication skills