Job Summary

A business services company is searching for a person to fill their position for a Remote Technical Customer Support Associate II.

Individual must be able to fulfill the following responsibilities:

• Answer customer service calls in a friendly and professional manner
• Provide timely resolution to customer complaints, concerns, and inquiries
• Input customer information into a computerized data base

Must meet the following requirements for consideration:

• Able to demonstrate professional written and verbal communication skills
• Demonstrate ability to handle and prioritize multiple tasks
• Demonstrate ability to interact with various levels of customer and internal management personnel
• Demonstrated ability to perform problem analysis