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Remote Technical Customer Support Manager in San Francisco

Job is Expired
Location: California
Compensation: To Be Discussed
Staff Reviewed: Tue, Apr 02, 2019
Job Category: Customer Service, Information Technology
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Management
Education Level: Some College

Job Summary

A software company specializing in education solutions is in need of a Remote Technical Customer Support Manager.

Must be able to:

  • Troubleshoot, investigate, and resolve technical customer issues
  • Serve as the point person for escalated customer issues and key clients
  • Manage and lead a team of Customer Support Specialists

Must meet the following requirements for consideration:

  • Associate’s in Computer Science, IT, etc
  • 5+ years experience in a technical environment
  • 3+ years experience managing a technical support team

COMPLETE JOB DESCRIPTION

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