Remote Technical Customer Support Representative

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Wed, Apr 22, 2020

Job Summary

An information technology company has a current position open for a Remote Technical Customer Support Representative.

Core Responsibilities Include:

  • Helping healthcare and wellness providers set up and manage their accounts
  • Working with the technical team to find solutions and identify problems
  • Helping to identify patterns and suggest improvements to help center articles

Skills and Requirements Include:

  • Prior experience with technical support at a SaaS company
  • Passion for problem solving and an excitement for tricky challenges
  • Tech savvy and able to quickly adapt to a variety of digital mediums
  • Sense of urgency and a satisfaction from going above and beyond to provide solutions
  • Ability to see the big picture and understand the reason behind each task

COMPLETE JOB DESCRIPTION

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