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Remote Technical Customer Support Specialist

Job is Expired
Location: Pacific Time, Mountain Time, Central Time
Compensation: To Be Discussed
Staff Reviewed: Thu, Mar 14, 2019
Job Category: Customer Service, Information Technology
Employer Type: Employer
Career Level: Experienced

Job Summary

An inbound marketing and sales platform has an open position for a Remote Technical Customer Support Specialist.

Individual must be able to fulfill the following responsibilities:

  • Resolve issues through phone, email, and chat
  • Diagnose software issues
  • Communicate thoughtful, customized solutions

Position Requirements Include:

  • Possess technical aptitude or familiarity with software concepts
  • Experience in customer service
  • Can autonomously troubleshoot and further investigate to fix a problem

COMPLETE JOB DESCRIPTION

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