Remote Technical Customer Support Specialist

Job ID: Available for Members

Location: Pacific Time, Mountain Time, Central Time

Compensation: To Be Discussed

Staff Reviewed: Thu, Mar 14, 2019

This job expires in 19 days

Job Category: Customer Service, Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Employer Type: Employer

Career Level: Experienced

Job Summary

An inbound marketing and sales platform has an open position for a Remote Technical Customer Support Specialist.

Individual must be able to fulfill the following responsibilities:

  • Resolve issues through phone, email, and chat
  • Diagnose software issues
  • Communicate thoughtful, customized solutions

Position Requirements Include:

  • Possess technical aptitude or familiarity with software concepts
  • Experience in customer service
  • Can autonomously troubleshoot and further investigate to fix a problem