Job Summary
A software development company is searching for a person to fill their position for a Remote Technical Customer Support Specialist in Owings Mills.
Core Responsibilities of this position include:
- Manage assigned support tickets carefully to provide quality customer service.
- Serve a key role in troubleshooting and resolution of complex technical problems
- Install and/or update end-user software
Skills and Requirements Include:
- A minimum of 4 years of experience
- Excel Certification
- Strong Data Analysis experience
- Bachelor’s Degree preferred