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Remote Technical Healthcare Customer Support Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Thu, Feb 06, 2020
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

A healthcare software company is seeking a Remote Technical Healthcare Customer Support Specialist.

Core Responsibilities of this position include:

  • Developing a working understanding of the modules used to support financial processes
  • Providing immediate technical support by telephone and email to customers
  • Tracking and resolving issues

Qualifications for this position include:

  • University degree with networking or software development designations
  • 3-5 years of demonstrated hands on SQL experience
  • Experience providing web-based application software support
  • Working understanding of clinical and financial practices
  • General knowledge of Internet routing and topologies
  • Experience in network diagnostic and diagnostic tools use

COMPLETE JOB DESCRIPTION

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