Remote Technical Help Desk Support Representative

Job is Expired
Location: Arkansas, Florida, Indiana, Kentucky, Michigan, Nevada, New Jersey
Compensation: To Be Discussed
Staff Reviewed: Mon, Oct 04, 2021

Job Summary

An information technology services company is filling a position for a Remote Technical Help Desk Support Representative.

Core Responsibilities Include:

  • Providing timely and accurate information to incoming customer questions
  • Answering phone calls for customers needing technical assistance
  • Assisting customers with basic technical troubleshooting

Skills and Requirements Include:

  • Ability to identify and reroute technical issues as needed
  • Ability to talk and type at least 35 words per minute
  • Microsoft Office proficiency
  • Ability to identify the root cause
  • Must have a laptop or desktop computer

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