Job Summary
A staffing agency is filling a position for a Remote Technical Issue Support Analyst.
Must be able to:
- Support business processes
- Provide issue management for internal and external clients
- Document processes and procedures
Must meet the following requirements for consideration:
- 2+ years related work experience
- Bachelor’s degree or additional related equivalent work experience
- Experience working with Microsoft Office
- Demonstrated ability in the use of process and operational work flows
- Experience working with continuous improvement methodologies, tools and techniques
- Experience working with Salesforce, Five9 and AgentCubed